I just went into an Apple store in Portland to purchase a external power adapter for my iPod. Well I must say they have a new look and a new service policy. It is nice that they offer a complimentary service to all those users in the world who have no idea how to use a computer and so they spend hours doing walk through sessions in the store. However because of their new model they no longer have ANY CASH REGISTERS in the store so you have to be helped by a happy Apple sales representative who unfortunately are all engaged teaching the new users about Mac 101 ……
25 minutes later eventually one becomes available to assist me. He agrees with me that the system sucks… Well what can I say, you can no longer just walk in to an Apple sore and pick something off the shelve and pay for it. What are you guys thinking. Bring back the Register!!! …. at least one.
March 21st, 2008 at 10:03
I Agree totally with you. What are they trying to do. Customers expect to see a cash register and Expect to get there reciept from one also.